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← Guest Review Desk Free Review Health Check
Guest Review Desk · free tool

What is your rating costing you?

Guest ratings don’t just look good — they set your room rate and your ranking. Put in your own numbers and see the gap in dollars. Illustrative, built on the most-cited study in hospitality.

Your numbers

Rough is fine — a Health Check runs it on your real figures.

keys in the pool
A$ / night (ADR)
% of nights sold
out of 5
where you want to be
You’re under 4.0★. Guests filter accommodation to “4+ stars” on Google, Booking.com, Expedia and Airbnb — under that line you’re dropped from the shortlist before anyone reads a word. Clearing 4.0 is a step-change on top of the dollar figure, not counted in it.
Recoverable annual upside
A$0
A$0
baseline annual room revenue
A$0
value of each 0.1★, at this scale
The engine
Cornell School of Hotel Administration (Prof. Chris Anderson, The Impact of Social Media on Lodging Performance — 9,500+ hotels) found a 1-point lift on a 5-point scale supports about +11% on rate at the same occupancy — roughly 1.1% of room revenue for every 0.1★. Linearised here for small moves (it holds best across 0.1–0.5★).

Want the real number, on your actual reviews?

The free Review Health Check measures your true response rate, benchmarks your rating against the operators around you, and shows what the gap is likely costing — on your figures, not a slider. No obligation.

Get your free Review Health Check
Free · 48-hour turnaround · no lock-in